Our Holiday Gift-Buying Promise Our goal is to make your Holiday gift buying as stress-free as possible! Same-Day Shipment: Orders placed Monday-Friday by 5:30pm Eastern with UPS Ground, UPS 2nd Day Air, and UPS Next Day Air shipping will ship the same day. Orders with the above shipping methods placed on the weekends or holidays will ship the next business day. Orders with "Free Super Saver Shipping" will ship within 3 business days but currently are shipping in under 2 business days. Extended Return Period: Purchases made between October 26th, 2007 and December 31st, 2007 have until January 31st, 2008 to be returned for exchange or refund. No return authorization is necessary, just provide the name of the original purchaser. Guaranteed Holiday Delivery: We guarantee all orders placed before December 7th via any shipping method will arrive by December 24th. After December 7th, place your order by 5:30pm Eastern, December 20th (using UPS 2nd Day Air shipping) or 5:30pm Eastern, December 21st (using UPS Next Day Air shipping) and we will guarantee your package will arrive on December 24th, or your shipping is free and your choice of either 10% off or free return shipping (given as a credit on our chosen method). Click here for important UPS holiday shipment information. Top-Notch Facility, Systems, & People: Our business is mail order. We have a top-notch facility equipped with the best systems, and staffed by the best people. We are not another fly-by-night web seller doing business out of their garage or basement. You can trust us to deliver! Customer Service & Business Operations: Unlike most of our competitors (like Amazon), we have a published toll-free phone number (877-786-7928) that we actually answer. If you have a question about your order or need assistance in choosing a product you will be able to reach someone via phone or email. (Please keep in mind that our phones are extremely busy after November 25th). We also spare no expense in packaging our shipments, ensuring your product arrives in perfect condition. Merchandise In Stock: We promise 99.9% availability of the merchandise shown on our website. If an item is out of stock we will notify you on the same business day (Monday-Friday) or next business day (Weekends & Holidays). Free Same-Day Shipping on ALL Polar Products: As a premier authorized dealer of Polar heart rate monitors, we offer free same-day shipping on all Polar products, and all Polar products come with the 2 year Polar warranty: Polar Heart Rate Monitors valued up to $150: Free UPS Ground shipping* Same day shipment if order is placed by 4:30p EST! (48 states only** - see note 1 below) Polar Heart Rate Monitors valued over $150: $150-$200 Free UPS 2nd Day Air!* $200-up Free UPS Next Day Air!* Same day shipment if order is placed by 4:30p EST! (48 states only** - see note 2 below) For all free shipping options select the "Free Super Saver Shipping" option at checkout. Express upgrades will be automatically applied when we process your order. ** Note 1: Customers in Hawaii, Alaska, APO/FPO, & most US Territories will receive free Priority Mail shipping instead of UPS Next Day or 2nd Day service. Email us if you are in one of these areas and have a question about how your order will ship. Return to previous page