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By placing an order with Bodytronics you acknlowledge acceptance of the following return policies:
Return Policies
Defective merchandise may be returned for
refund or exchange within 30 calendar days after purchase. After
30 calendar days unit must be returned to manufacturer for warranty
repair. Customer must pay shipping to return the item to Bodytronics,
we will pay the shipping back to you. In no case will shipping
be refunded for defective merchandise returned for refund.
Bodytronics
offers a 30 day satisfaction guarantee on it's products. If
you are not satisfied with any product you may return it for
a full refund, LESS SHIPPING CHARGES, within 30 calendar days
from date of shipment. Item must be returned in AS-NEW
condition including any free or promotional items. Any products
returned without ALL packing/packaging material, instructions,
and original included accessories will be accessed a 15% re-stocking
fee and/or the full price of the promotional items. Items that
show wear and tear will be accessed the same 15% re-stocking
fee. Any order which was originally shipped with our free
shipping and is returned for refund will have the actual shipping
cost deducted from any refund. If the items are returned for
exchange, a full credit will be given towards the replacement
merchandise. Simply return the items with a copy of the invoice, no return authorization is needed. Make sure to indicate why you are returning the item and indicate if you want a refund or exchange. If you want to exchange the item be sure to indicate what replacement item(s) you want.
If merchandise is returned because of a
Bodytronics error, we offer the
customer's choice of a full refund, including shipping, or exchange
at no cost to the customer. All claims must be made within 14
calendar days from original shipment date.
Custom ordered items, or items with custom logos are non-returnable. All sales are final on custom ordered or custom printed items.
We do try to be fair and will consider exceptions
to the above policies in some cases. Time is of the essence
and if you are not satisfied you should contact us immediately.
If you have any additional questions,
please Email Us with
your question. We will usually respond within an hour or so. We
are a privately held small business that truly values your business.
We strive for your satisfaction!
Returns Shipping Address:
TKO Enterprises, Inc.
220 Etowah Trace
Fayetteville, GA 30214
Please note your sales order number on outside of return shipment
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